Thank you for shopping withDhanviha’s. We strive to ensure that you are satisfied with every purchase made on our website. However, we understand that there may be instances where you need to return a product or seek a refund. Please review our policy below
As a company policy we do not provide refund/exchange on any product sold as each dress is custom made.
We take at most care by quality checking before shipping of the product.
Just 2-4 business days for return and refund
However, if you claim any damage, we would require a parcel opening video to get the replacement of the product and please inform us within 4-7 days of the receipt of the product by writing to us at Dhanviha’s with order number, full name, address and video of the damaged product and our team will contact you within 2-4 business days and will guide you through the process of the product replacement.
Contact Information: For any questions or concerns regarding refunds and returns, please contact our customer service team at +91 9502350818 / dhanvihasdesignstudio@gmail.com
Please note that this is a generic template, and you should tailor it to fit the specific details and requirements of your business. Additionally, ensure that your policy complies with local laws and regulations. Keep in mind that having a customer-friendly policy can contribute to a positive shopping experience and encourage repeat business.